Virtual communication tools allow you to share information and ideas electronically with distant colleagues and clients. They can take a variety of forms, ranging from email to instant messaging. Increasingly, people are working remotely, and these communication tools have become essential for work-from-home employees to keep their productivity up. These tools can create misunderstandings, but they also pose unique difficulties. The good part is that you can improve your communication skills by implementing strategies such as setting clear expectations, using the right tools, and scheduling regular updates.
Facilitates Open Communication
Virtual communication can be difficult because physical interactions can provide a variety of non-verbal signals. It isn’t always easy to discern, for example, if someone is bored during a conference. Furthermore, if you can’t hear the voice of someone on a phone call or conference call, you might not be able to discern their tone of voice or their intentions.
Encourages Flexibility
Virtual communication provides a level of flexibility that can help people manage their time better and complete their work within the timeframes they need to. It also allows organizations to harness talent from any part of the world and improve productivity.
Make sure there’s an account of the conversation: Online communication almost always leaves a trace regardless of whether it’s an email, video call, or chat message. This helps to prevent miscommunication and ensure that all parties have a complete understanding of the conversation. Additionally, it enables you to track progress and highlight areas for improvement.
