Business software is a collection of computer software that is designed to help manage and perform an organization, enhancing productivity and accuracy. They can be used to carry out many functions, such as customer relationship management (CRM), sales force automating, and financial accounting. A variety of different business applications exist, and each one is tailored to the specific requirements of the particular industry in which it is intended to be used.
A business that sells online products can benefit from advanced features like customer relationship management software. This helps to build trust and transparency to be established with customers. This kind of software may also provide valuable insight into the performance of a business, such as how well its marketing is working or how effective its website is at turning potential customers into customers.
Business software is widely used and has played a major contribution to the growth of many businesses across the world. The first software for business applications was developed for white-collar jobs using large mainframe computers being used to automate jobs such as bank cheque processing and factory accounting. Later word processors like Word Perfect and Microsoft Word saw the demise of the IBM typewriter and mathematical spreadsheet programs like Lotus 1-2-3 and Excel became extremely popular with corporate consumers.
Some business application software is interactive, meaning that it can be utilized by business users to manipulate data and produce results instantly. Some business software can be run in batch mode. This means that it is programmed to run automatically and produce reports, with or without the involvement of the user. A team is assigned to fix the problem whenever a software issue is discovered, so that users are able to return to work. This is called business application support.
